Privacy Policy
How we collect, use, and protect your personal information
Last updated: December 2024
At dm.is (Destination Management Iceland), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our services.
We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and Icelandic data protection laws.
Information You Provide
- Contact information (name, email address, phone number)
- Company or organization details
- Travel preferences and requirements
- Dietary restrictions and accessibility needs
- Payment information (processed securely through third-party providers)
- Communications and correspondence with our team
Automatically Collected Information
- Device and browser information
- IP address and approximate location
- Pages visited and time spent on our website
- Referring website or source
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Plan, coordinate, and deliver travel services and experiences
- Process bookings and payments
- Communicate important updates about your travel arrangements
- Send promotional materials (only with your consent)
- Improve our website and services
- Comply with legal obligations
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (SSL/TLS)
- Secure data storage systems
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details below.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@dm.is
Company: dm.is - Destination Management Iceland
We aim to respond to all privacy-related inquiries within 30 days.